Be Part of Kaiperm’s Success Story at our Annual Meeting.
Join us for an evening of appreciation for your continued support. We will be serving local cuisine, offering exciting door prizes and providing a unique opportunity to learn more about the Kaiperm community you are a part of.
Annual Meeting Details:
When: Tuesday, April 22, 2025, from 4:30 PM to 5:30 PM
Where: Kaiperm Credit Union 325 North Wiget Lane, Suite 130, Walnut Creek, CA 94598
RSVP: Please register online by April 17, 2025
This special event is an evening of appreciation for our members, featuring:
Delicious Food
Exciting door prizes (you must be present to win)
Updates on the Kaiperm Credit Union community and key initiatives
We look forward to seeing you and celebrating another successful year together!
Board of Directors Elections The Nominating Committee announces that five (5) Board of Director positions are up for election this year. Each position is for a three (3)-year term. If you’re interested in making a difference and volunteering with Kaiperm, we’d love to hear from you! Learn more about the roles and responsibilities of a Board of Director.
How to Get Involved Nominations can be made in two ways:
1. Nominating Committee: Email the Nominating Committee at nominations@kaipermcu.org with a brief biography, resume, and a statement explaining why you want to serve. 2. Petition: Submit a petition signed by no fewer than 1% of the membership (72 members).
Deadline: All nomination materials must be submitted by noon, January 22, 2025 to nominations@kaipermcu.org. Copies of the petition form and nomination policies are available upon request via email.
If you have any questions please call or text Kaiperm Credit Union 925-939-5626
Register Today!
Annual Meeting FAQs
Will There Be a Physical Meeting Location? Yes, our 68th Annual Meeting will be held in person at the Kaiperm 325 N. Wiget, Suite 130 location.
Do I Need To Register or Sign Up To Attend The Annual Meeting? Yes; however, registration can be done in advance up until 4pm, April 22nd, the day of the Annual Meeting. Preregistration in NOT a commitment to attend. If you have any issues registering for the Annual Meeting, please contact the Credit Union.
Do I need to be present to win one of the prizes? In order to win one of the prizes, you must be an attendee in person. We will draw from the names that are present in the meeting.
Thank you for your interest in working with us at Kaiperm Credit Union. Currently, we don’t have any openings available. However, we encourage you to submit your resume to careers@kaipermcu.org, and we will be happy to keep it on file for future opportunities that may align with your skills and experience. We appreciate your interest and look forward to the possibility of working with you in the future!
Position: Member Service Representative I (Non-Exempt) Department: Branch Services
Are you enthusiastic, positive, and someone who just loves to help people? Wondering what a Member Service Representative does? We’re glad you asked! The Member Services Representative simultaneously works on their professional goals while helping Kaiperm members achieve their financial goals! Our MSRs provide excellent member service and develop the relationship value of the Kaiperm productions and services.
Salary range for MSR I position Pay: $17.55 – $21.63 per hour Salary is dependent on experience.
Daily Focus: Member Experience, Products and Services:
Friendly and professional MSRs will assist members with their transactions such us deposits, withdrawals, cash balancing, and loan applications and other products/services
Actively recognize member needs and make referrals that may be of benefit to them
Give your best every day to provide top-notch service
Dependability and Professionality:
Have the desire to learn new things and be an ambassador for CU products and services
Consistently utilizes professional and friendly communication to members and staff while remaining focused and calm under pressure.
Must be dependable in attendance and punctuality
Follow procedures and compliance regulations
Proficiency in computer navigation including Microsoft Office
Effective communication skills, verbally and written
Qualifications:
Education:
Successful completion of High School curriculum or GED. Some college preferred, not required.
Experience:
One to two-year minimum banking and cash handling experience preferred
One year customer service experience in a contact center environment and or financial services experience
Member relationship building experience preferred, not required
Physical Requirements:
Prolonged sitting throughout the workday with occasional movements throughout the day to interact with staff, accomplish tasks, etc.
Corrected vision & hearing within the normal range
May require lifting up to 15 pounds
Must possess sufficient manual dexterity to skillfully operate standard office equipment
Company Benefits You Can Enjoy:
Fully paid health insurance premiums for employees
Quality medical, dental and vision care coverage
401(k) retirement plan with up 5% of salary matching employer contributions
Kaiperm Credit Union got its start in August 1957 under the name Kaiperm Walnut Creek Federal Credit Union; founded by employees of Kaiser Foundation Medical Care Program in the Walnut Creek area, Kaiperm was created to serve Kaiser employees, their immediate family members, and volunteers through the organization. Later that month, Kaiperm was approved as a charter, and the following month, elections were held at its first board meeting.
1957
Created in 1957 to serve Kaiser Employees in Walnut Creek
1975
Expanded to serve a larger group in 1975 to include
Kaiser Foundation Hospital
Kaiser Foundation Health Plan
The Permanente Group and Volunteers, contractors, employees of contractors working within these organizations.
1997
In 1997 Named changed to Kaiperm Diablo Federal Credit Union and expanded its charter to serve Northern California
2019
In 2019 we changed our name to Kaiperm Credit Union, expanded again to serve employees of Kaiser Permanente working in California and Hawaii.
2022
In 2022 expanded our charter to serve KP employees and their families nationwide.
2025
As of 2025 we serve over 7,500 members which include KP employees and their families.
As you build your career with Kaiser Permanente, you have access to many unique benefits. We believe that wellness goes far beyond just physical health, and financial wellness is our top priority. Kaiperm offers one of the biggest benefits for Kaiser employees and doctors – we enhance your compensation package with our banking and financial services, our financial education workshops and counseling, and loan rates that rival what you’ll find at big banks. Best of all – it’s free to join!
Not for Profit – Built to Serve
We are a not-for-profit financial institution based in Walnut Creek, California exclusively serving the employees of Kaiser Permanente and their family members, as well as Kaiser retirees and volunteers. When it comes to serving members of the Kaiser family, we stand by our founding principle – people helping people. And as we continue to help more and more members of the Kaiser family with our unique financial services, we grow along with you.
Our Mission
Dedicated to delivering trusted, convenient, comprehensive and lifelong financial relationships, exclusively for employees, doctors and their family members of The Kaiser Permanente Family.
Our Vision
Helping members of the KP families thrive financially for life.
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